If you are experiencing an issue with our equipment, please dial 01825 280020 to reach our tech support. A member of our team will go through a basic diagnostic checklist to assess the fault. Most of the time it is a simple fix, and we can get it resolved quickly. If not, we’ll ask you to swap the spare fixture in that we sent with your original delivery, whilst we organise a replacement unit by the next business day. When the equipment is returned, we will review any faulty equipment and follow up with you.
